Privacy policy - Château Saint Louis

Welcome to our website https://chateausaintlouis.fr. Your privacy is important to us and we are committed to protecting the personal data you share with us. This privacy policy explains what information we collect, how we use it and your rights in relation to it.

Data Processor

Le site https://chateausaintlouis.fr est édité et exploité par NETSOLUTION (SIREN 837 954 403), société par actions simplifiée unipersonnelle qui y vend les vins du Château Saint Louis, responsable du traitement de vos données personnelles. En accédant à notre site ou en utilisant nos services, vous acceptez la collecte et l’utilisation de vos données personnelles conformément à cette politique de confidentialité.

Personal data collected

We collect personal data such as your last name, first name, e-mail address, telephone number, postal address, and any other information you provide by filling out a contact form or creating an account on our site.

We may also collect information about your browsing on our site, such as your IP address, the pages you visit and the products you click on.

Purposes of Data Processing

Your personal data is collected for :

• Manage your customer account, orders and customer relations.

• Send you commercial communications and offers (based on your consent).

• Improve our services and personalize your user experience.

• Manage your requests, such as contact or information requests.

• Comply with legal and regulatory obligations.

Data Recipients

Your personal data may be shared with business partners or service providers acting on our behalf in connection with order processing, delivery, customer service and marketing. Your data may also be shared with public authorities where required by law.

Data retention period

We keep your personal data for as long as is necessary for the purposes for which it was collected, unless we are legally obliged to keep it for longer. Data relating to commercial prospecting is kept for a period of three years from the date of your last contact with us.

Your rights

In accordance with applicable data protection regulations, you have the following rights:

• Right of access You can obtain information about the data we hold about you.

• Right of rectification You can request the correction of inaccurate or incomplete data concerning you.

• Right to erasure You can request the deletion of your personal data, unless its retention is necessary for legal reasons.

• Right to limitation You may request the restriction of the processing of your data in certain cases provided for by law.

• Right to portability You can receive your data in a structured and commonly used format, or request that it be transferred to another data controller.

• Right to object You can object to the use of your data for commercial prospecting purposes.

To exercise your rights, please contact us at the following address: contact@chateausaintlouis.fr and enclose a copy of your ID. We promise to get back to you within 30 days.

Cookies

We use cookies to improve your experience on our site and to offer you personalized content. You can manage your cookie preferences via your browser settings.

Security

We implement appropriate technical and organizational measures to guarantee the security of your personal data and prevent any unauthorized access, alteration or disclosure.

Contact

If you have any questions about our privacy policy or wish to exercise your rights, please contact us at the following e-mail address: contact@chateausaintlouis.fr.

We reserve the right to modify this privacy policy at any time. We encourage you to visit this page regularly to stay informed of any changes.