Terms and Conditions - Château Saint Louis

Welcome to our website https://chateausaintlouis.fr. By using our site and placing an order, you accept these general terms and conditions of sale. The purpose of these conditions is to define the rights and obligations of the parties in the context of the sale of products offered on our site.

Article 1: Product prices

The prices indicated on our site are in euros, inclusive of all taxes, but exclusive of handling, packaging and delivery charges. Prices are subject to availability and may be changed at any time without notice.

Products will be invoiced on the basis of the prices in force at the time the order is validated. Promotions and special offers are valid while stocks last and cannot be combined with those in the paper catalog.

Article 2: Ordering

You can place your order directly on our website. Before confirming your order, you can modify it and correct any errors. All orders are accepted subject to product availability and can only be delivered in mainland France, Corsica and Monaco.

In the event of stock shortage, we reserve the right to offer you a replacement product of equivalent quality and value or to proceed with a refund.

Article 3: Terms of payment

Payments can be made by credit card or cheque. Payment by credit card is secured by SSL protocol to guarantee the security of your information. Products remain the property of Château Saint Louis until full payment has been received.

Article 4: Delivery

Products ordered are delivered to the address indicated at the time of order. Deliveries are only made to Metropolitan France, Corsica and Monaco. The average delivery time is 5 to 8 days. In case of delay, we will inform you as soon as possible.

Article 5: Right of withdrawal

In accordance with the law, you have a period of 14 days from receipt of your order to exercise your right of withdrawal and return the products. You are responsible for return shipping costs.

Article 6: Return conditions

If you wish to return a product, it must be intact, unused and in its original packaging. Returns must be made within 14 days of receipt of the order. You are responsible for return shipping costs, unless the product is defective or does not conform to the original order. To initiate a returns request, please contact us at the following address: [email protected].

Article 7: Protection of privacy

The information collected on our site is necessary for order processing. In accordance with current regulations, you have the right to access, rectify and delete your personal data. To exercise your rights, please contact us at the following e-mail address: [email protected].

Article 8: Intellectual property

All site elements https://chateausaintlouis.frThe content of this site, whether visual or audio, is protected by copyright, trademarks or patents. Total or partial reproduction of the site content is strictly prohibited.

Article 9: Disputes

This contract is governed by French law. In the event of a dispute, we undertake to seek an amicable solution before taking any legal action. The French courts shall have exclusive jurisdiction over any unresolved dispute.

Article 10: Protection of minors

In accordance with the law, the sale of alcohol to minors is prohibited. By placing an order on our site, you certify that you are of legal age to purchase alcohol.

If you have any questions about our terms and conditions of sale, please contact us at the following e-mail address: [email protected].

Last update: 20/10/2024