{"id":11459,"date":"2024-10-20T20:45:25","date_gmt":"2024-10-20T20:45:25","guid":{"rendered":"https:\/\/chateausaintlouis.fr\/?page_id=11459"},"modified":"2026-08-18T21:03:51","modified_gmt":"2026-08-18T21:03:51","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/chateausaintlouis.fr\/en\/terms-and-conditions-of-sale\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Terms and Conditions - Ch\u00e2teau Saint Louis<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Identit\u00e9 du vendeur<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent les ventes r\u00e9alis\u00e9es sur le site <a href=\"https:\/\/chateausaintlouis.fr\/en\/\">https:\/\/chateausaintlouis.fr\/<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le vendeur est :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NETSOLUTION<\/strong><br>Soci\u00e9t\u00e9 par actions simplifi\u00e9e unipersonnelle (SASU) au capital de 100 \u20ac<br>Si\u00e8ge social : 685 route du Terme, 31620 Fronton, France<br>SIREN : 837 954 403<br>SIRET : 837 954 403 00015<br>RCS Toulouse : 837 954 403<br>TVA intracommunautaire : FR 66 837 954 403<br>Pr\u00e9sident : Fran\u00e7ois Castellani<br>T\u00e9l\u00e9phone : <a href=\"tel:+33650938825\">+33 6 50 93 88 25<\/a><br>Adresse \u00e9lectronique : <a href=\"mailto:contact@chateausaintlouis.fr\">contact@chateausaintlouis.fr<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">NETSOLUTION est l&rsquo;\u00e9diteur du site et le vendeur des produits qui y sont propos\u00e9s : elle encaisse les commandes, \u00e9met les factures et assure le service client ainsi que la livraison. Elle est l&rsquo;unique interlocuteur du client.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Les vins commercialis\u00e9s sur ce site sont produits sous la marque \u00ab&nbsp;Ch\u00e2teau Saint Louis&nbsp;\u00bb, domaine viticole de l&rsquo;appellation d&rsquo;origine prot\u00e9g\u00e9e Fronton. Le domaine est d\u00e9tenu par la SCEA du Ch\u00e2teau de Saint Louis (SIREN 383&nbsp;697&nbsp;752) et exploit\u00e9 par PIROUZE SARL (SIREN 448&nbsp;210&nbsp;005), dont le si\u00e8ge est situ\u00e9 196 B rue Victor Hugo, 82370 Labastide-Saint-Pierre. NETSOLUTION commercialise ces vins en qualit\u00e9 de distributeur autoris\u00e9 et est express\u00e9ment habilit\u00e9e \u00e0 utiliser le nom, la marque et les visuels \u00ab&nbsp;Ch\u00e2teau Saint Louis&nbsp;\u00bb.<\/p>\n\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to our website <a>https:\/\/chateausaintlouis.fr<\/a>. By using our site and placing an order, you accept these general terms and conditions of sale. The purpose of these conditions is to define the rights and obligations of the parties in the context of the sale of products offered on our site.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 1: Product prices<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The prices indicated on our site are in euros, inclusive of all taxes, but exclusive of handling, packaging and delivery charges. Prices are subject to availability and may be changed at any time without notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Products will be invoiced on the basis of the prices in force at the time the order is validated. Promotions and special offers are valid while stocks last and cannot be combined with those in the paper catalog.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 2: Ordering<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You can place your order directly on our website. Before confirming your order, you can modify it and correct any errors. All orders are accepted subject to product availability and can only be delivered in mainland France, Corsica and Monaco.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the event of stock shortage, we reserve the right to offer you a replacement product of equivalent quality and value or to proceed with a refund.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 3: Terms of payment<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Les paiements peuvent \u00eatre effectu\u00e9s par carte bancaire (Visa, Mastercard), via PayPal, par Apple Pay ou par virement bancaire. Les clients situ\u00e9s dans certains pays europ\u00e9ens disposent \u00e9galement des moyens de paiement locaux propos\u00e9s au moment de la commande (iDeal, Bancontact, Przelewy24, Trustly, EPS, Blik, MyBank, Multibanco). Le paiement par ch\u00e8que n&rsquo;est pas accept\u00e9. Le paiement par carte bancaire est s\u00e9curis\u00e9 par un protocole SSL afin de garantir la s\u00e9curit\u00e9 de vos informations. Les produits demeurent la propri\u00e9t\u00e9 de NETSOLUTION jusqu&rsquo;au paiement complet de la commande.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 4: Delivery<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Les produits command\u00e9s sont livr\u00e9s \u00e0 l&rsquo;adresse indiqu\u00e9e lors de la commande. La livraison est assur\u00e9e en France m\u00e9tropolitaine et en Corse, ainsi qu&rsquo;en Allemagne, Autriche, Belgique, Espagne, Italie, Luxembourg, Pays-Bas, Portugal et Royaume-Uni. Les frais et modalit\u00e9s applicables sont d\u00e9taill\u00e9s sur la page <a href=\"https:\/\/chateausaintlouis.fr\/en\/delivery-charges\/\">Delivery charges<\/a> et rappel\u00e9s avant la validation d\u00e9finitive de la commande. Le d\u00e9lai moyen de livraison est de 5 \u00e0 8 jours. En cas de retard, nous vous informerons dans les meilleurs d\u00e9lais.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 5: Right of withdrawal<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with the law, you have a period of 14 days from receipt of your order to exercise your right of withdrawal and return the products. You are responsible for return shipping costs.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 6: Return conditions<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you wish to return a product, it must be intact, unused and in its original packaging. Returns must be made within 14 days of receipt of the order. You are responsible for return shipping costs, unless the product is defective or does not conform to the original order. To initiate a returns request, please contact us at the following address: <a>contact@chateausaintlouis.fr<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 7: Protection of privacy<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The information collected on our site is necessary for order processing. In accordance with current regulations, you have the right to access, rectify and delete your personal data. To exercise your rights, please contact us at the following e-mail address: <a>contact@chateausaintlouis.fr<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 8: Intellectual property<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">All site elements <a>https:\/\/chateausaintlouis.fr<\/a>The content of this site, whether visual or audio, is protected by copyright, trademarks or patents. Total or partial reproduction of the site content is strictly prohibited.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 9: Disputes<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">This contract is governed by French law. In the event of a dispute, we undertake to seek an amicable solution before taking any legal action. The French courts shall have exclusive jurisdiction over any unresolved dispute.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Article 10: Protection of minors<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment \u00e0 l&rsquo;article L. 3342-1 du code de la sant\u00e9 publique, la vente de boissons alcooliques \u00e0 des mineurs de moins de dix-huit ans est interdite. En passant commande sur ce site, vous certifiez \u00eatre \u00e2g\u00e9 de dix-huit ans r\u00e9volus. Le vendeur se r\u00e9serve le droit d&rsquo;annuler toute commande ne satisfaisant pas \u00e0 cette condition. Le transporteur est susceptible d&rsquo;exiger une preuve de majorit\u00e9 lors de la livraison ; \u00e0 d\u00e9faut, le colis ne pourra \u00eatre remis. L&rsquo;abus d&rsquo;alcool est dangereux pour la sant\u00e9, \u00e0 consommer avec mod\u00e9ration. La consommation de boissons alcoolis\u00e9es pendant la grossesse, m\u00eame en faible quantit\u00e9, peut avoir des cons\u00e9quences graves sur la sant\u00e9 de l&rsquo;enfant. Nos vins contiennent des sulfites.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about our terms and conditions of sale, please contact us at the following e-mail address: <a>contact@chateausaintlouis.fr<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Last update: 20\/10\/2024<\/p>","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente &#8211; Ch\u00e2teau Saint Louis Identit\u00e9 du vendeur Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent les ventes r\u00e9alis\u00e9es sur le site https:\/\/chateausaintlouis.fr\/. Le vendeur est : NETSOLUTIONSoci\u00e9t\u00e9 par actions simplifi\u00e9e unipersonnelle (SASU) au capital de 100 \u20acSi\u00e8ge social : 685 route du Terme, 31620 Fronton, FranceSIREN : 837 954 403SIRET : 837 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11459","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/chateausaintlouis.fr\/en\/wp-json\/wp\/v2\/pages\/11459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chateausaintlouis.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chateausaintlouis.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chateausaintlouis.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chateausaintlouis.fr\/en\/wp-json\/wp\/v2\/comments?post=11459"}],"version-history":[{"count":4,"href":"https:\/\/chateausaintlouis.fr\/en\/wp-json\/wp\/v2\/pages\/11459\/revisions"}],"predecessor-version":[{"id":13114,"href":"https:\/\/chateausaintlouis.fr\/en\/wp-json\/wp\/v2\/pages\/11459\/revisions\/13114"}],"wp:attachment":[{"href":"https:\/\/chateausaintlouis.fr\/en\/wp-json\/wp\/v2\/media?parent=11459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}